MRW/ Effective Communication and Report Writing Skills for Supervisors and Managers

About the Programme

Writing a report to communicate information within and outside the organization is very critical in informing and persuading people as well as initiate change.  A well-structured report that has clear objectives will get more attention and is more likely to produce the intended results.  However, a badly written report risks remaining unread and its objectives not being reached.

Apart from the structure, effective language usage is important in report writing. Badly constructed sentences which are disjointed and muddled will create a poor impression. A badly produced report with spelling mistakes and poor punctuation will give a different meaning and is likely to be ignored by people who matter and may also undermine the credibility of the author. However, a carefully written report or sales proposal with the appropriate and correct grammar usage may result in your advice or recommendations being translated into action or result in several thousands of cedis worth of business.

This three-day intensive programme will provide participants with the technical skills and personal tools to write effective reports. It will also let participants appreciate the importance of English grammar and phraseology to avoid errors. The training format is highly interactive.

Course Objectives

1. The programme aims at enhancing participants’ ability to write clear, concise and comprehensive reports.

Course Benefits

At the end of the programme, participants will be able to structure and organize clearly written and effective reports that will enable them address the relevant issues, reach conclusions and provide sufficient information for the reader to make informed decisions

Course Objectives

The programme aims at enhancing participants’ ability to write clear, concise and comprehensive reports.

Course Content

• The Importance of Communication at the Workplace
  • The Communication Process
  • Being an Effective Communicator
• What is a Report
  • Classification of Reports
  • Understanding the Readers’ Needs
  • Characteristics of a Good Report
• Types of Reports
• Sections of a Report
• Steps in Report Writing
  • Assembling the Data
  • Organizing the Data
  • Drafting the Report
  • Writing the Report
• Mastering the Techniques of Report Writing
  • Getting the Style Right for Report Writing
  • Pitfalls to Style of Writing
  • Report Layout
  • Numbering of Sections of the Report
  • Guidelines for Writing Subject Headings
  • Formatting of Headings
• Basic Grammar and Phraseology
  • Understanding syntax
  • Avoiding common errors and spelling correctly
  • Punctuating correctly
• Writing Specific Reports
  • Writing a business letter
  • Writing a management report
  • Writing an incident/investigative/inquiry report
  • Writing minutes
  • Writing a memo
• Practical Exercises

Duration:   Three (3) Days

Fees: Three Thousand One Hundred and Fifty Ghana Cedis (GHS 3,150) per participant

Venue:  MJ Grand Hotel

Who Should Attend

All Supervisors, Officers, Managers and anyone whose role entails writing reports