MSN Successful Negotiation, Lobbying and Influencing Skills (3rd – 5th April; 2024)
About the Programme
In order to produce effective results in a negotiation, it is important to investigate all the possible variables beforehand. This not only raises confidence levels but helps the individual to prepare a tactical approach. The skilled negotiator always achieves much more without upstaging the other party.
This three day programme provides participants with all the skills and techniques essential to prepare and handle negotiations in every aspect of business, selling, buying or dealing with contractors, customers, employees etc.
The programme uses video clips showing typical negotiating situations to highlight good and bad tactics. It is a highly participative course based around the needs of each individual attending.
Course Objectives
- To provide participants with the skills and knowledge to engage in successful negotiations
- To improve the confidence of participants to conduct successful negotiations.
Course Benefits
A better understanding of the do’s and don’ts of negotiation. How to get the best out of every negotiation.
Course Content
- Defining the Negotiation Environment
- The impact of organizational culture
- The range of negotiation styles and practices
- Assessing negotiation feelings and attitudes
- Differentiating win/win from win/lose
- Principled Negotiation
- Elements of principled negotiation
- The negotiation process
- Efficient and ethical negotiation approaches
- Negotiation Tactics
- Recognizing hidden agendas
- Listening actively for effective negotiation
- Making the most of start and stop signals
- Knowing when to Agree, Bargain, Control or Delay
- Gaining collaboration and support
- Sustaining positive momentum
- Handling ‘Hardball’ Negotiators
- Common ‘hardball’ styles
- Principled responses to ‘hardball’ tactics
- Applying your Skills in an Authentic Environment
- Moving from one-to-one to inter-team negotiations
- Displaying an interactive process
- Best practices of principled negotiation
- Arriving at a conclusion beneficial to both parties
- Creating efficacy in the negotiation process
- Delivering ongoing value through positive relationships and reduced stress.
- Lobbying and Influencing Skills
- What is lobbying?
- Lobbying in an Organisational Setting
- Elements of successful lobbying
- Lobbying and influencing skills
- Rules of lobbying
Duration: Three (3) Days
Venue: AH Hotel
Fees: Three Thousand One Hundred and Fifty Ghana Cedis (GHS 3,150) per participant
Who Should Attend
Managers, Officers and Executives performing functional roles in Human Resource, Supply Chain, Marketing, Sales and all those whose role requires them to negotiate with customers, suppliers and others.