About The Programme
Leadership transition is an integral process for all managers of an organization. It begins long before (and continues long after) the outgoing manager departs, and it presents a remarkable opportunity to move forward with a new understanding of the complexities, challenges and changes the organization must address.
Succession planning is the process that organizations use to identify and prepare candidates for high-level management positions that become vacant due to retirement, resignation, death or new business opportunities. Although succession planning usually refers to high-leadership roles in a company, it can apply to other roles as well.
One of the most disruptive things that can happen to a company is the sudden need to replace a leader/manager. Without a defined plan in place, a leader’s/manager’s departure can create confusion and massive risk to an organization’s stability.
No matter the type or size of an organization, succession planning is essential to continue to have the business run smoothly upon the departure of staff members. It is important therefore to identify a successor well in advance so that they may be properly trained for the role. This training may occur years in advance of the anticipated exit from the company.
There are many advantages of succession planning, including cost savings, increased retention, and improved morale.
Organizations need to ask themselves: where will the top executives of the future come from and who will be their replacement? Succession planning helps to recognize that future executives may differ markedly in qualifications, characteristics and skills from today’s leaders.
Course Objectives
- To familiarize participants with the principles and techniques of human resource management, succession planning and career planning.
- It will also provide participants with the knowledge, skills and techniques required to effectively manage, develop and utilize human resources in an organization.
Course Benefits
Participants will be taken through the succession planning process and appreciate the need to develop a diverse workforce by looking at the future make-up of the organization as a whole.
Course Content
- Organizational Strategies and Human Development
– Factors affecting succession planning and career development
- Defining strategic and individual objectives
- Defining core competencies, skills and behaviours
- Workforce Planning
- Critical Position
- Skill Inventories
- Long and Short-Term Needs
- Performance Management
- Talent Management
- An Organizational Perspective of People as an Asset
- How Talent Management Processes Can Work
- Managing Talent Monsters
- Utilizing Talent Potential
- Succession Planning and Career Development
- Objectives and benefits of succession planning
- What to look for in successors
- Generating Policies and Tactics to Execute and Evaluate the Succession Plan
Duration: Three (3) Days
Fees: Four Thousand One Hundred Ghana Cedis (GH¢4,100.00) per participant
Venue: MJ Grand Hotel
Who Should Attend:Heads of Departments, Human Resource Managers, Personnel/Training Managers, Manpower Planners, Career Development Managers and those who have responsibility for staffing, recruitment and succession planning.
MSS Effective Supervisory Skills for Newly Appointed Managers (10th –12th June 2026)
About The Programme
Supervising people is a complex and difficult aspect of managing. The primary responsibility of every supervisor is to get people to cooperate in meeting explicit organizational goals within the set time and cost constraints. In achieving this, the supervisor, depending on his/her organizational role may engage in activities such as supervising, administrating, persuading, planning, training, developing and controlling. Unfortunately, majority of people promoted to a supervisory position or hired into it do not have previous experience or are inadequately prepared for the role.
To be effective as a supervisor, there is the need to develop a broad mix of skills and competences to play many roles. You have to create or help create environments where people are willing to cooperate to achieve common goals.
To achieve quality, service and rapid response, supervisors must utilize all available talents. All team members have unique strengths. Only by discovering how to communicate and understand each other will the supervisor be able to utilize each individual’s strengths and build a team that is greater than the sum of its parts.
This three-day intensive course had been designed to help supervisors and potential supervisors to breathe life, confidence and energy into their team members to achieve increased productivity.
The course covers the essential skills and personal qualities that will produce highly effective team leaders. Participants will discover practical and straightforward ways to supervise, lead, organize and motivate in order to achieve outstanding performance and results.
Course Objectives
- To enable participants, make the transition from worker to supervisor
- To develop the teamwork skills of participants
- To improve the communication skills of participants
- To help participants boost productivity
Course Benefits
At the end of the programme, participants will be able to create a work environment that encourages commitment, innovation and co-operation.
Course Content
- Defining the supervisor’s role
– The Functions and Responsibilities of a Supervisor
– Key Supervisory Tasks and Competencies
- Making the Change to Being a Supervisor
– Reasons for Failure or Success
- Leadership and the Supervisor
- Leadership styles
- Understanding your own strengths and those of your organisation
- Understanding the role and characteristics of a successful leader.
- Recognising and reviewing your personal style of leadership
- The characteristics of effective leaders
- The Effective Team
- Identifying the traits of an effective team
- The key techniques for competent team working
- Building A Successful Team
- Distinguishing team roles and responsibilities
- Building trust and confidence in those you lead
- Mentoring others to greatness
- Praising and giving constructive feedback
- Enhancing team performance through training and development
- Problem Solving and Conflict Resolution within the Team
- Handling Team Meetings
- Why Have a Meeting
- Causes of Unproductive Meetings
- Planning and Preparing for a Meeting
- Cultivating Behaviors that Foster Group Interaction
- Communicating Effectively As a Supervisor
- Understanding the Channels for Communication
- Communication Barriers
- Listening to understand and not just to respond
- Using Body Language to present a Positive Image
- Communicating with the Boss and Employees
- Writing a Memo
- Structure of a memo
- Steps in writing a memo
- Getting the style right for memo writing
- Time Management
– When and how to organize, delegate or delete work
– Balancing Professional goals and personal time
– Devoting more time toward achieving high-priority end goals.
- Motivation as a Supervisor
- Identifying different individual needs
- How to motivate staff today
- De-motivation – signs and symptoms
- Practical exercise
Duration: Three (3) Days
Fees: Four Thousand One Hundred Ghana Cedis (GH¢4,100.00) per participant
Venue: Central Hotel
Who Should Attend
All Supervisors, Officers, Managers and anyone who wants to move past the clutter to enjoy unprecedented efficiency and productivity.